Sierra Madre Research Reviews

You can contact Sierra Madre Research customer service in the following ways: - Email: You can reach them at customerservice@sierramadreresearch.com. - Phone: You can call them at +1 (970) 509 3964 or (908) 444-6767. - Address: Their physical location is at 101 Sunnylane Dr, Vicksburg, MS, 39180. - Contact Form: You can also fill out the contact form on their website..

Sierra Madre Research offers a variety of products with different prices. For instance, the Hot Pocket product, which provides instant on-demand warmth, is sold for $189. This price includes the Hot Pocket and Power Pack. Another product mentioned is the Ember jacket, but the price is not specified. They also offer a camp pillow for $20, with an additional shipping cost of $4. Please note that these prices may vary and it's always best to check the official website for the most accurate and up-to-date information.

Sierra Madre Research is a company that designs, manufactures, and distributes innovative outdoor gear. They are known for their attention to detail, ensuring that their products keep users safe, protected, and comfortable in the wild. Their most popular gear is part of the Wildling Collection. Some of their notable products include the Ninox Hammock, which is a double-layer winter top, and the Puffle quilts. They also offer a product called the Hot Pocket, a multi-functional warmer that was crowdfunded and generated over a million in sales. Another standout product is the Puffle Zero, which they claim to be the warmest adventure blanket ever created. Sierra Madre Research also offers fast shipping and secure payment options for their customers.

You can purchase Sierra Madre Research products directly from their official website. It's a one-stop-shop for all their innovative designs and latest releases. Shopping directly from them ensures you're getting genuine products and helps support the brand. Another great place to buy Sierra Madre gear is online marketplaces like Amazon or eBay. These platforms often offer competitive prices and sometimes even throw in free shipping. Just be sure to double-check seller ratings before hitting that 'Buy Now' button. If you prefer to split your payments, you can use Sezzle. With Sezzle, your Sierra Madre Research purchase is split into 4 interest-free payments over 6 weeks. Remember, every purchase helps fund clean water initiatives around the world. So not only are you gearing up for your next adventure but making a difference too!

Sierra Madre Research is a company that designs, manufactures, and distributes innovative outdoor gear. The company was started by Richard Rhett, a mechanical engineer and notorious perfectionist, after he had an epic gear failure in the rainforests of Honduras. Determined to never be let down again, he made his own gear. Sierra Madre Research is known for its modern insulated hammock camping gear. They offer models that provide an ultralight shelter without the need for a tent, allowing you to camp in the air and in comfort. The company has also appeared on Shark Tank Season 9, where they secured a deal with Sir Richard Branson. Sierra Madre Research is located at 101 Sunnylane Dr, Vicksburg, MS, 39180 and can be reached at (908) 444-6767. Their operating hours are from 06:00 to 23:30 from Monday to Saturday.

Sierra Madre Research has a detailed Return and Refund Policy. If a customer wishes to cancel an order, they must contact the support team before the order ships. If the order has already been processed for shipping, it cannot be cancelled. After receiving their order, if a customer still wishes to cancel, they must contact Sierra Madre Support and will be responsible for paying for the return shipping costs. When the order is received, inspected, and approved for cancellation, the customer will receive a refund for the products returned. However, the customer will not receive a refund on shipping, as these are direct costs and cannot be retracted.

They also offer a 30 Days to Try it and Love it policy. If a customer is not 100% satisfied with the quality and craftsmanship of their Sierra Madre gear within the first thirty days after it arrives, they can contact the support team and they will guide them on how to ship it back for a full product refund. The customer is responsible for all shipping expenses, both ship to and ship back.

As for their Shipping Policy, Sierra Madre provides Express, Expedited, and Standard shipping timelines as an estimate but they are not guaranteed. These timelines are based on the carrier's provided information, and any delay associated with a shipment is the sole responsibility of the carrier, not Sierra Madre. Customers will not be refunded for shipment delays by Sierra Madre. If a package is lost or stolen, the customer should first contact the carrier via their tracking number. Sierra Madre will help solve lost or stolen orders on a case by case basis, after contacting the carrier and seeking resolution. If no resolution is found, the customer can contact the Sierra Madre support team. If a customer refuses to receive the fulfilled package, they must notify the company and state this refusal and include their order number. Once the order is received back to the warehouse, the total Fixed Costs will be calculated and these costs will be deducted from the refund. The Refund will be "Total Order Amount - Fixed Costs = Your Refund". Fixed Costs include Shipping Charges to Destination and from Destination, Duties or Fees Associated with partial Import (if any), and any other fees associated with the returning package.